Altiris ds remote control not working windows 7




















Features With Altiris Deployment Solution 8 you can: Fully deploy and configure new PCs in minutes Mass-deploy hardware-independent images of a reference system to new and existing systems using Symantec Ghost technology. Migrate to the latest Windows version- move user data, personality settings, OS and application settings to the new operating system Backup and Restore PCs by just Clicking a Button Easily create jobs and tasks that automate deployment and migration functions including imaging, scripted OS installations, configurations, and software deployments.

Role-and-scope-based security secures management features from unauthorized personnel. JohnyV JohnyV 4 4 gold badges 25 25 silver badges 44 44 bronze badges. Add a comment. Active Oldest Votes. Improve this answer. Geraint Jones Geraint Jones 2, 15 15 silver badges 19 19 bronze badges. How do you find it? Don't think so, we are using the premium version of Lansweeper. With this you don't have to install the remote control software on the client, it pushes it automatically. Michael Hampton k 39 39 gold badges silver badges bronze badges.

Sign up or log in Sign up using Google. Say, check this out What user name is it running under??? It runs under the logged-in user so if that user is "tied down security or if Group Policies "tie him down" - guess what? You might not be able to Remote Control!!! That ended up being the problem here. What I am still scratching my head at is this Posted Jul 14, AM.

Many times our techs need to work on PC's when the employees are gone. We have 25 different locations and we depend on the remote control very much. There has got to be a work around! I called Symantec for support on this issue and got the same responses listed above that there would be no fix. But said that there was no upgrade path from DS 6. We currently pay for Microsoft's SCCM with our education funds anyway but prefer Symantec because we have used Altiris for many years and are moving to their antivirus solution.

Also I still use Rips. They work very well for me and I am very familiar with them and cleaning them up. However Rips no longer work with Windows 7 either sooooo. I am not sure what to do. Too many choices and from the sound of it none of them are very good any more. Wow looks as though things are going down hill instead of up. Any suggestions?

Posted Sep 30, PM. Posted Oct 01, AM. Posted Oct 07, PM. Posted Oct 08, AM. Hi, we provide our customers with a box version of pcAnywhere which should be free as long as you renew your AUP. In general: We are currently using both Versions of DS, 7. Regards, Andre. Posted Nov 01, AM. I guess customers satisfy form Ds 7. But: For DS 7.

Seems we should fix this problem ourself Posted Nov 10, PM. Posted Dec 30, PM. Posted Jan 06, AM. Posted Jan 13, AM. Couple of small comments, If you need to log in, use remote desktop Also available in the right click context menu instead, it's faster than DS Remote anyway. Posted Feb 09, PM. Posted Apr 04, AM. Did Symantec got a fix since then? Posted Apr 11, PM.

We've tried using PC Anywhere and while it has many new features, it's extremely cumbersome to use. If you have DS6. It takes nearly 3 times as long to load up too. Then, with windows 7, every user on every computer gets this error message if PC Anywhere is installed. So I looked into remote assistance built into windows. This works nice for users logged in and even tells them which tech is helping based on logon name friendly. However, you cannot remote control a computer that isn't logged in just like the DS remote control.

That leaves Remote desktop, but I sometimes need to test things as test users and I cannot do remote desktop with these test user without adding them specifically to a list of allowed remote desktop users quite a pain.

I suspect that I cannot and in the end, it's no better than the DS remote control. Posted Jun 03, AM. Posted Jun 06, AM. Ask yourself, What functionality do I consider critical from my desktop management product. At what point does my current product become unfit-for-purpose in my environment see above list.

The answers to the above questions give you a good idea as to what path you should take. Kind Regards Ian. Posted Sep 22, PM. Posted Sep 25, PM. Best regards all. This thread already has a best answer. Would you like to mark this message as the new best answer? All Rights Reserved. API to modify Advertisements not working.

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Looking for ASDK build 1.



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